[MCFA]

Cookie Policy

Consent

By using MCFA websites at mcfadealers.com (the "Platform") you consent to the use of cookies in accordance with this Cookies Policy. You will have seen a message to this effect on your first visit to this website; although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instructions below.

Disabling cookies

If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out [here]. Please note that some of the services will not function so well if cookies are disabled.

Where the organisation setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source at the date of this Cookies policy so that you can easily identify and disable them if you want through your browser controls.

Some browsers make it possible for you to signal that you do not want your internet browsing activity to be tracked. Disabling tracking may interfere with some uses of the Website and the services provided on the Website.

After your initial visit to the Platform we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the Platform, your browser may receive cookies from several sources.

Cookies are useful because they allow a website to recognise a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

What types of cookies does Mitsubishi Caterpillar Forklift America Inc (“MCFA”) use?

We describe the categories of cookies MCFA and its affiliates and its contractors use below.

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the Platform and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

This Website currently uses the following strictly necessary cookies:

Cookie Name Source Purpose Further Information

apAuth

*.mcfadealers.com

Helps maintain session

Created by server-side code

apFormAuid

*.mcfadealers.com

Stores session-specific user identifier

Created by server-side code

apSessionId

*.mcfadealers.com

Helps maintain session

Created by server-side code

apToken

*.mcfadealers.com

Helps maintain session

Created by server-side code

ARRAffinity

*.mcfadealers.com

Helps maintain session across multiple servers

Created by our Azure cloud instances

ASP.NET_SessionId

*.mcfadealers.com

Helps maintain session

Created by server-side code

.ASPXAUTH

dealernet.mcfadealers.com

Helps maintain session

Created by server-side code

sitecore_userticket

dealernet.mcfadealers.com

Used by CMS to store admin authentication

Performance Cookies

We make use of analytic cookies to analyse how our visitors use our Website and to monitor Platform performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the Platform. The information collected by these cookies is not associated with your personal information by us or by our contractors.

The Platform currently uses the following analytic cookies:

Cookie Name Source Purpose Further Information
_utma *.mcfadealers.com Used for tracking through Google Analytics For more Google Analytics privacy information visit here
_utmb *.mcfadealers.com Used for tracking through Google Analytics For more Google Analytics privacy information visit here
_utmc *.mcfadealers.com Used for tracking through Google Analytics For more Google Analytics privacy information visit here
_utmt *.mcfadealers.com Used for tracking through Google Analytics For more Google Analytics privacy information visit here
_utmz *.mcfadealers.com Used for tracking through Google Analytics For more Google Analytics privacy information visit here
_ga *.mcfadealers.com Used for tracking through Google Analytics For more Google Analytics privacy information visit here
JSESSIONID Nr-data.net Used to track browser performance on site For more information on New Relic cookie policy visit here
TSNGUID Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__ar_v4 Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__insp_norec_sess Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__insp_nv Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__insp_slim Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__insp_targlpt Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__insp_targlpu Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
__insp_wid Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
_gid Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
_mkto_trk Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
_ajs_anonymous_id Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
_ajs_group_id Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
_ajs_user_id Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
_amplitude_idnewrelic.com Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
ei_client_id Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
Intercom-lou-cyym0u3i Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
Intercom-session-cyym0u3i Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
login_idle_session_timeout Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
login_service_login_newrelic_com_tokens Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
nr_zd_logged_in Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
optimizelyBuckets Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
optimizelyEndUserId Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
optimizelySegments Newrelic.com Used to track browser performance on site For more information on New Relic cookie policy visit here
Raygun4js-sid dealernet.mcfadealers.com Used to track browser performance and errors For more information on Raygun cookie policy visit here

Website Functionality Cookies

We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in), or to recognise the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.

This Platform uses the following functional cookies:

Cookie Name Source Purpose Further Information

__CSRFCOOKIE

dealernet.mcfadealers.com

Used by site CMS to allow cross-site scripting

Lifetime: Session

lastSessionTimeout

dealernet.mcfadealers.com

Used to check for expired sessions

Lifetime: Session

mcfa#lang

dealernet.mcfadealers.com

Used to store language preferences

Lifetime: Session

removeParts

dealernet.mcfadealers.com

Stores preference related to shopping cart

Lifetime: Session

sc_fv

dealernet.mcfadealers.com

Allows CMS to determine flash version

Lifetime: Session

sc_pview_shuser

dealernet.mcfadealers.com

Lifetime: Session

shell#lang

dealernet.mcfadealers.com

Debug preference for CMS admin interface

Lifetime: Session

showBinLocations

dealernet.mcfadealers.com

Stores preference for toggling user stock location

Lifetime: Session

showDealerPartNumber

dealernet.mcfadealers.com

Stores preference for displaying Dealer Part Number

Lifetime: Session

showOemListPrice

dealernet.mcfadealers.com

Stores preference for displaying OEM List Price

Lifetime: Session

showPrice

dealernet.mcfadealers.com

Stores preference for displaying Fleet List Price

Lifetime: 365 days

user_OrderType

dealernet.mcfadealers.com

Stores preference for default Order type

Lifetime: Session

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our Platform and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.

Cookies policy does not cover third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this Platform.

Changes to the Cookies Policy

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies. This cookies policy was last updated on May 24, 2018.